Job Opportunity:
Location: Kempton Park, Gauteng
Closing Date: Open Until Filled
Position Type: Permanent (Full-Time)
Overview
Radisson Hotel & Convention Centre Johannesburg (OR Tambo) is looking for a professional and customer-focused Front Office Receptionist to join their team. This role is ideal for individuals passionate about hospitality and delivering exceptional guest experiences from arrival to departure.
Key Responsibilities
– Welcome guests and manage check-in and check-out processes
– Provide friendly, professional, and efficient front desk service
– Handle guest enquiries, requests, and complaints promptly
– Ensure a smooth and positive guest experience at all times
– Maintain accurate guest records and bookings
– Coordinate with housekeeping and other departments
– Support daily front office operations
– Promote hotel services and ensure guest satisfaction
Requirements & Skills
- Positive attitude with a strong โcan-doโ approach
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Problem-solving ability and initiative
- Ability to work independently and as part of a team
- Passion for customer service and hospitality
- Previous experience in a similar role (advantageous but not essential)
Remuneration & Benefits
- Market-related salary
- Opportunity to work within a global hotel brand
- Career growth and development opportunities
- Access to employee benefits and hotel discounts
APPLICATION PROCESS
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