Front Office Receptionist โ€“ Radisson Hotel & Convention Centre (OR Tambo) โ€“ Apply by Open Until Filled

Location: Kempton Park, Gauteng
Closing Date: Open Until Filled
Position Type: Permanent (Full-Time)


Overview

Radisson Hotel & Convention Centre Johannesburg (OR Tambo) is looking for a professional and customer-focused Front Office Receptionist to join their team. This role is ideal for individuals passionate about hospitality and delivering exceptional guest experiences from arrival to departure.


Key Responsibilities

– Welcome guests and manage check-in and check-out processes

– Provide friendly, professional, and efficient front desk service

– Handle guest enquiries, requests, and complaints promptly

– Ensure a smooth and positive guest experience at all times

– Maintain accurate guest records and bookings

– Coordinate with housekeeping and other departments

– Support daily front office operations

– Promote hotel services and ensure guest satisfaction


Requirements & Skills

  • Positive attitude with a strong โ€œcan-doโ€ approach
  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Problem-solving ability and initiative
  • Ability to work independently and as part of a team
  • Passion for customer service and hospitality
  • Previous experience in a similar role (advantageous but not essential)

Remuneration & Benefits

  • Market-related salary
  • Opportunity to work within a global hotel brand
  • Career growth and development opportunities
  • Access to employee benefits and hotel discounts

APPLICATION PROCESS


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