Clicks Group is inviting applications for Shop Assistant / Cashier positions at six stores across Botswana. These are permanent retail employment opportunities for candidates who enjoy working with customers, handling sales transactions and keeping stores organised.

The vacancies are available at Clicks Teemane Retail Park, Boiteko Junction in Serowe, BBS Kagiso Centre, Toro Junction, Sarona City and Hunter’s Mall in Kasane.

Applicants must have a Botswana General Certificate of Secondary Education (BGCSE). Previous experience in a customer-facing retail or FMCG environment is desirable, but it is not listed as a compulsory requirement.

All six vacancies close on 23 September 2026. Each store has its own reference number and direct application link, which are provided in the How to Apply section below.

Job Overview

Details	Information
Employer	Clicks Group
Position	Shop Assistant / Cashier
Number of Listings	6
Country	Botswana
Employment Type	Permanent
Industry	Wholesale & Retail Trade
Job Category	FMCG, Retail, Wholesale & Supply Chain
Minimum Education	BGCSE
Previous Experience	Desirable, not compulsory
Salary	Not specified
Closing Date	23 September 2026
Application Method	Online

Important: These are six separate vacancy listings, not a confirmed total of six individual positions. The employer has not specified the number of appointments available at each store in the supplied advertisements.

1. Available Clicks Botswana Shop Assistant / Cashier Vacancies

Clicks is recruiting at the following six stores. Each vacancy has a unique reference number, so applicants should select the store they want to apply to and use its corresponding application link.

No.	Store	Reference Number
1	Clicks Teemane Retail Park	click_026762
2	Clicks Boiteko Junction – Serowe	click_026761
3	Clicks BBS Kagiso Centre	click_026760
4	Clicks Toro Junction	click_026759
5	Clicks Sarona City	click_026758
6	Clicks Hunter’s Mall – Kasane	click_026757

All six positions are advertised as permanent and have the same closing date: 23 September 2026.

2. About the Job

Clicks Group is looking for customer-focused individuals who can provide excellent service while supporting daily retail store operations.

The main purpose of the Shop Assistant / Cashier role is to deliver a positive shopping experience through efficient customer service, accurate point-of-sale transactions and effective merchandising.

Successful candidates will assist customers, process payments, promote Clicks ClubCard membership, maintain merchandise displays and ensure that the store remains clean and organised.

The position requires good communication skills, basic mathematical ability, attention to detail and a willingness to follow company procedures.

Applicants should also be comfortable working in a customer-facing environment and handling different tasks throughout the working day.

3. Key Duties and Responsibilities

Successful candidates will be responsible for the following activities.

3.1 Cashier and Point-of-Sale Operations

• Operate the point-of-sale system efficiently.
• Scan merchandise accurately.
• Process customer purchases in a timely manner.
• Collect payments for goods purchased.
• Process applicable ClubCard rewards.
• Maintain accuracy during transactions.
• Follow the company’s point-of-sale procedures.

Cashiers must pay close attention to detail to ensure that customers are charged correctly and transactions are completed efficiently.

3.2 Cash Handling

• Handle cash safely and responsibly.
• Follow company procedures for cash transactions.
• Maintain accuracy when receiving payments.
• Report transaction problems through the appropriate store procedures.

The ability to perform basic mathematical calculations is important for this responsibility.

3.3 Customer Service

• Welcome customers in a friendly and professional manner.
• Assist customers with their shopping needs.
• Provide accurate information about products and promotions.
• Remain visible and available to assist customers.
• Represent the Clicks brand professionally.
• Help create a positive shopping experience.

Employees are expected to act as brand ambassadors and support Clicks’ commitment to customer service.

3.4 Clicks ClubCard Promotion

• Inform customers about the Clicks ClubCard.
• Encourage eligible customers to join the programme.
• Assist with new ClubCard registrations.
• Apply applicable rewards during purchases.
• Work towards the store’s ClubCard participation targets.

Candidates should be comfortable explaining the benefits of the programme to customers.

3.5 Promotions and Sales Support

• Inform customers about current promotions.
• Maintain knowledge of products and special offers.
• Assist customers in finding promotional merchandise.
• Support store sales through helpful service.

Employees must stay informed about current products, ranges, promotions and events.

3.6 Merchandising

• Arrange merchandise according to store standards.
• Maintain neat and attractive product displays.
• Follow visual merchandising guidelines.
• Keep shelves and merchandise areas organised.
• Support the presentation of promotional products.

3.7 General Housekeeping

• Maintain a clean and organised working environment.
• Keep the checkout area tidy.
• Complete assigned housekeeping duties.
• Follow the store’s cleanliness and presentation standards.

3.8 Company Values and Procedures

• Follow company policies and operational procedures.
• Work effectively with colleagues.
• Deliver assigned tasks on time.
• Support the company’s customer service objectives.
• Maintain professional conduct when dealing with customers.

4. Minimum Requirements

Applicants must meet the following requirements.

4.1 Education

Essential qualification:

• Botswana General Certificate of Secondary Education (BGCSE).

Desirable academic results:

• Mathematics: 50% at Grade 12 level.
• English: 50% at Grade 12 level.

The Mathematics and English results are listed as desirable rather than essential.

4.2 Work Experience

Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.

No compulsory number of years of experience is specified in the supplied advertisement.

Candidates without previous retail experience may therefore consider applying if they meet the essential requirements, although selection remains at the employer’s discretion.

4.3 Required Knowledge

Applicants should have knowledge or an understanding of:

• Basic mathematical calculations.
• Retail and FMCG operations.
• Merchandising principles.
• Promotional activities.
• Stock management procedures.
• Customer service excellence.

4.4 Required Skills

The employer identifies the following skills:

• Planning and organising.
• Problem-solving.
• Strong customer orientation.
• Good communication.
• Computer literacy.
• Numeracy.

4.5 Essential Competencies

Applicants must demonstrate the ability to:

• Relate to and network with people.
• Follow instructions and procedures.
• Deliver results.
• Meet customer expectations.

4.6 Desirable Competencies

The following competencies will be advantageous:

• Working effectively with people.
• Persuading and influencing.
• Planning and organising.
• Coping with pressure and setbacks.

Application Process:

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