Claims Officer Vacancy 2026 | AO-K Clinic | Gaborone | Apply by 18 August 2026
AO-K Clinic is inviting applications from suitably qualified and experienced candidates for a Claims Officer vacancy based in Gaborone, Botswana.
The successful candidate will be responsible for processing and submitting medical claims, handling medical billing and coding, liaising with medical aid providers and assisting with financial reconciliations.
Vacancy Details
| Position | Claims Officer |
|---|---|
| Employer | AO-K Clinic |
| Location | Gaborone, Botswana |
| Employment Type | Full-Time |
| Category | Healthcare & Medical |
| Closing Date | 18 August 2026 |
Minimum Requirements
Applicants should have:
-A Diploma or Degree in Medical Billing, Health Information Management or a related field.
-Experience in medical claims processing within a healthcare facility.
-Strong knowledge of ICD-10 and CPT coding systems.
-Knowledge of medical billing processes and procedures.
-Excellent attention to detail.
-Strong organisational skills.
Proficiency in GoodX or similar medical billing software will be an advantage.
Key Responsibilities
The successful candidate will:
- Process and submit medical claims accurately.
- Handle medical billing and coding in accordance with ICD-10 and CPT standards.
- Ensure claims contain accurate and complete information before submission.
- Liaise with medical aid providers regarding claims.
- Follow up and assist with resolving claim-related issues.
- Assist with financial reconciliations.
- Provide assistance during financial audits.
- Maintain accurate claims and billing information.
- Ensure compliance with relevant clinic policies and regulations.
- Support efficient administration of the clinic’s medical claims processes.
Skills and Competencies
The ideal candidate should demonstrate:
- Strong medical claims administration skills.
- Knowledge of ICD-10 and CPT coding.
- Good numerical and reconciliation skills.
- Excellent attention to detail.
- Strong organisational ability.
- Accuracy when processing information.
- Good communication and interpersonal skills.
- Ability to liaise professionally with medical aid providers.
- Ability to work with medical billing software.
How to Apply
Interested and suitably qualified candidates should submit their applications by email to:
Applicants should ensure that their CV clearly highlights their:
- Relevant qualification.
- Medical claims processing experience.
- ICD-10 and CPT coding knowledge.
- Medical billing experience.
- Experience using GoodX or similar systems, where applicable.
Important Notes
- Closing Date: 18 August 2026
- Location: Gaborone, Botswana.
- This is a full-time position.
- Previous medical claims processing experience in a healthcare facility is required.
- Applicants should have a relevant Diploma or Degree.
- Strong knowledge of ICD-10 and CPT coding systems is required.
- GoodX or similar medical billing software experience will be an advantage.
- Applications should be emailed to recruitment@aokweneng.co.bw.
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