HR Officer II – Store Operations Vacancies 2026 – Clicks Botswana (Permanent)
Clicks Group is inviting applications for the position of HR Officer II – Store Operations based in Botswana. This permanent opportunity is ideal for experienced Human Resources professionals who are passionate about recruitment, employee relations, training and people development within a fast-paced retail environment.
The successful candidate will work closely with the HR Manager to implement and maintain effective HR strategies that support business objectives while ensuring compliance with employment legislation and company policies across stores in Botswana.
Position Details
| Employer | Clicks Group |
|---|---|
| Position | HR Officer II – Store Operations |
| Reference Number | click_025573 |
| Location | Botswana |
| Employment Type | Permanent |
| Industry | Human Resources, Recruitment & Selection |
| Salary | Market Related |
| Closing Date | 10 July 2026 |
About the Role
The HR Officer II will support the implementation of operational Human Resources initiatives across the Botswana region. The successful candidate will play a key role in recruitment, employee relations, payroll administration, performance management, training coordination and HR compliance.
This position requires an experienced HR professional who can build strong relationships with management and employees while ensuring that all HR processes are carried out efficiently and in accordance with labour legislation and company policies.
Key Responsibilities
The successful candidate will be responsible for:
- Supporting the recruitment and selection process to attract and retain quality employees.
- Coordinating learning and development initiatives in partnership with the HR Manager.
- Assisting with employee relations and disciplinary matters in accordance with company policies and labour legislation.
- Managing communication between employees, management and union representatives.
- Maintaining accurate HR records and ensuring compliance with company standards.
- Preparing, analysing and reporting HR statistics to support business decision-making.
- Supporting performance management and employee development initiatives.
- Assisting with the implementation of business transformation programmes.
- Providing professional support and resolving HR-related queries.
- Assisting with various HR projects and operational initiatives across the Botswana region.
Minimum Requirements
Applicants must have:
-A 3-year tertiary qualification in Human Resources or a related field.
-Honours Degree will be an added advantage.
-Previous Generalist HR experience in a retail environment.
-Experience in recruitment, employee relations, payroll and HR administration.
-Knowledge of employment legislation and Industrial Relations practices.
-Knowledge of recruitment and selection processes.
-Understanding of learning and development principles.
-Experience with HR administration and payroll systems.
-Proficiency in Microsoft Office, particularly Intermediate to Advanced Microsoft Excel.
-Experience using SAP HCM will be an added advantage.
-A valid driver’s licence and reliable vehicle.
-Willingness to travel to Clicks stores across Botswana.
Knowledge and Skills
The ideal candidate should possess:
- Strong interpersonal and communication skills.
- Excellent interviewing and candidate assessment abilities.
- Analytical thinking and attention to detail.
- Conflict resolution and problem-solving skills.
- Customer service orientation.
- Good organisational and administrative skills.
- Ability to work under pressure and meet deadlines.
- Strong reporting and data analysis skills.
- Ability to build positive working relationships with stakeholders at all levels.
Competencies
Successful applicants should demonstrate:
- Ability to work effectively with people.
- Strong decision-making and initiative.
- Integrity and professionalism.
- Adaptability and flexibility.
- Customer-focused approach.
- Ability to deliver results.
- Strong analytical skills.
- Ability to follow procedures and company policies.
Why Join Clicks Group?
Clicks Group is one of Southern Africa’s leading retail organisations, offering employees opportunities for professional growth, continuous learning and career development. As an HR Officer II, you will become part of a dynamic HR team responsible for supporting one of the region’s most respected retail brands.
How to Apply
Interested candidates should submit their applications online through the Clicks Careers Portal before the closing date.
When applying, ensure that your CV is up to date and clearly highlights your qualifications, HR experience, technical skills and relevant achievements.
Closing Date
10 July 2026
Only shortlisted candidates will be contacted. Early applications are encouraged to avoid missing the deadline.
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