Job Opportunities

1) Client Complaints Resolution Officer

Req: 140915 • TA: Refilwe Falatsi • Closing: 9 Sep 2025
Location: Sandown, Sandton • Cluster: Personal & Private Banking | Nedbank Insurance | Client Experience
EE: Preference for underrepresented groups
Purpose: Log, investigate and resolve client complaints within turnaround standards while ensuring regulatory compliance and great client experience.
Key outputs: Record & track complaints; liaise across teams/vendors; produce monthly dashboards; early issue detection & escalation; improve complaints processes; run resolution committees; support campaigns to enhance client data integrity.
Minimum: Matric + Advanced Diploma/National 1st Degree; 3+ yrs complaints handling (short-term insurance essential); MS Office; resilient, organised, client-centric.

2) SAP Technical Consultant

Req: 138668 • Closing: 13 Aug 2025
Job Family: IT • Career Stream: Application Development • Pipeline: Manage Self: Technical
Purpose: Analyse, design, develop and support SAP solutions that meet business needs.
Key outputs: Build with ABAP, FIORI/UI5, OData, ABAP Cloud/BAS, NodeJS; follow Agile (Jira/Confluence), PI/Sprint ceremonies; unit/E2E/regression testing; JAD sessions; documentation; performance tuning; knowledge sharing & continuous learning.
Minimum: Honours/Advanced Diploma/National 1st Degree (BCom/IS/IT/Eng/BSc preferred); 3–5 yrs SAP technical dev; SAP module cert advantageous; CPI/API Mgmt & HCM/FI knowledge a plus.

3) Associate Sales: IFI

Purpose: Be the trusted link between clients and Nedbank to grow portfolios and meet service targets.
Key outputs: Manage SLAs; uncover & convert opportunities; screen risks; negotiate solutions; accurate reporting; enhance processes; stay current on legislation; drive personal development & certifications.
Minimum: Advanced Diploma/National 1st Degree (Honours/CA(SA)/CFA advantageous); 3–5 yrs sector experience (financial services or related); strong communication, analysis and stakeholder skills.

4) Client Liaison Specialist: Investments (International)

Req: 140950 – Melissa Cloete • BU: Nedbank Wealth Management International – High Net Worth
Location: Park Square Campus, KwaZulu-Natal • Closing: 8 Sep 2025 • FAIS: Yes • EE: Preference for underrepresented groups
Purpose: Support Wealth Managers with world-class client service and para-planning for HNW, juristic and individual clients.
Key outputs: Portfolio reviews & ROAs; financial projections; educate on products & self-service; own requests end-to-end; identify cross-sell; risk & compliance (FICA/FAIS/LOA); process improvements.
Minimum: Advanced Diploma/National 1st Degree (BCom/Finance/Investments/Economics preferred); 3+ yrs international investments client service & para-planning; CRM D-365/Active Ops advantageous.

5) Credit Analyst

Req: 140007 – Twanette Coetser • Closing: 11 Sep 2025
Cluster: Total Business Banking & Retail – Commercial Underwriting • Location: Cape Town
Purpose: Assess and manage credit risk, ratings and pricing (Basel/IRB) to enable value-based decisions.
Key outputs: Prepare/recommend applications; analyse financials & ratios; set terms & limits; monitor excesses & compliance; annual/interim reviews; stakeholder service; process & policy improvement.
Minimum: 3+ yrs credit analysis and 3+ yrs business banking financial statement evaluation; NQF 6+ in Finance/Accounting/Analysis; strong regulatory & data analysis knowledge.

6) Windows Server System Engineer Specialist

Req: 138934 • Closing: 19 Sep 2025
Job Family: IT • Career Stream: IT Operations • Pipeline: Manage Self: Professional
Purpose: Design, implement, secure and optimise Nedbank’s Windows Server estate (on-prem & cloud).
Key outputs: Health checks; monitoring (Dynatrace, Grafana); SCCM packaging/patching; scripting/automation; VMware engagement; DR/BCP; IaC (Chef, Terraform); containerisation/orchestration; OS upgrades/migrations; AD/DNS & clustering; vulnerability mgmt; documentation & mentoring.
Minimum: Advanced Diploma/National 1st Degree; 10+ yrs IT with 5+ yrs Windows Server engineering; Windows Server & Azure/AWS certs; strong automation/scripting.

7) Financial Officer: Central Finance

Job Family: Finance • Career Stream: Accounting • Pipeline: Manage Self: Technical
Purpose: Analyse, interpret and present financial/non-financial information to drive strategy and decisions.
Key outputs: Budgets & forecasts; monthly reporting & commentary; GL accuracy & reconciliations; policy compliance; stakeholder engagement; continuous improvement; personal development.
Minimum: Diploma (BCom Accounting preferred); 3–5 yrs accounting/financial management (1–2 yrs in financial services). Strong Excel and controls orientation.

8) Data Engineer

Req: 140983 – Tshego Semenya • Location: 135 Rivonia Rd, Sandown • Closing: 25 Jul 2025
Cluster: Personal & Private Banking • Career Stream: IT Application Development • Pipeline: Manage Self: Technical
Purpose: Support and evolve the data warehouse and BI ecosystem; ensure governed, high-quality data delivery.
Key outputs: ETL/ELT & metadata governance; publish transformed data to standards; populate datamarts & repository; incident management; consult to business; drive process improvements; knowledge sharing.
Minimum: Advanced Diploma/National 1st Degree (IT/Math/Stats/Biz preferred); DAMA or relevant tech training; 8+ yrs relevant (incl. 3–5 yrs data mgmt/business role); skills in SQL/Python/Java, cloud data engineering, warehousing and ETL tools (Ab Initio/ADB/ADF/SAS ETL).

9) Senior BI and Data Analyst

Req: 141005 – Michelle Thabethe • Location: Sandton • Closing: 23 Jul 2025
Job Family: IT • Career Stream: Data • Pipeline: Manage Others
Purpose: Lead Data Analysts and the analysis lifecycle to deliver timely, high-quality data from golden sources to the EDW and lines of business; drive best practices and data strategy.
Key outputs: Resource planning; align initiatives to strategy; profiling & data standards; DQ issue management; governance & training; self-service enablement; reporting on analysis efficiency; cross-functional collaboration; compliance to data policies; people leadership & coaching.
Minimum: Advanced Diploma/National 1st Degree (BSc/BCom preferred); 7–10 yrs total with 3–5 yrs leadership; CDMP/DAMA (or similar) essential; cloud/DevOps/data eng/SQL/Power tools a plus.

10) Head: Human Capital

Req: 141269 • Area: Maseru, Lesotho • Closing: 22 Aug 2025
Job Family: Human Resources • Career Stream: HR Generalist • Pipeline: Manage Managers
Purpose: Lead HR strategy and the HC team to enable business objectives, transformation and sustainable people outcomes.
Key outputs: Culture & transformation; client-centric HR service; workforce planning & headcount cost control; budget & risk management; compliance to legislation; performance & talent management; learning culture; stakeholder partnerships; governance & policy oversight.
Minimum: Matric & Diploma; Preferred: Degree in HR/Psych/Business Admin (+ HR certification; MBA advantageous); 10+ yrs HR (incl. 4+ yrs leadership/people management). Broad HR technical depth (talent, ER, rewards, governance).

APPLICATION PROCESS

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Nedbank Vacancies – September 2025