Job Opportunity:
Location: Centurion, Gauteng
Closing Date: 13 October 2025
Position Type: Permanent
Paterson Grade: Not specified
Overview
iMasFinance Co-operative Ltd, through its iMas Insurance Brokers division, is seeking a dedicated and detail-oriented Administrative Assistant to provide support within the Short-Term Insurance (Non-Life Assurance) Customer Service Department. This role offers an excellent opportunity for an entry-level professional looking to grow within the insurance industry.
Preference will be given to candidates from designated groups, in line with iMasFinanceโs Transformation Strategy.
Key Responsibilities
– Manage and update NCB (No Claim Bonus) and Multi-Claimant lists.
– Contact members who have resigned from employer groups to update payment methods.
– File and track device certificates on member policies and follow up on outstanding documents.
– Support marketing campaigns by contacting members as required.
– Perform life-cycle journey actions and assist members with policy-related queries.
– Process vehicle settlement corrections related to finance house details.
– Assist with renewal processes and update policy information accurately (non-advisory role).
– Carry out ad hoc administrative and back-office support tasks as assigned.
Requirements & Skills
Minimum Requirements:
- National Senior Certificate (Matric).
- FSCA-recognised qualification (advantageous).
- 6โ12 monthsโ experience in a Contact Centre or Administrative role.
- Experience in Short-Term Insurance will be an added advantage.
Key Competencies:
- Strong administrative and organisational skills.
- Excellent computer literacy (MS Office Suite).
- High attention to detail and accuracy.
- Professional telephonic etiquette.
- Customer-centric attitude with a problem-solving mindset.
Remuneration & Benefits
- Market-related salary.
- Comprehensive employee benefits as per company policy.
- Career growth opportunities within a reputable financial co-operative.
Employment Equity
In support of iMasFinanceโs transformation strategy, preference will be given to candidates from designated groups in accordance with the companyโs Employment Equity objectives.
APPLICATION PROCESS
OTHER VACANCIES
- General Assistants (X4 Posts) โ Tsebo โ Various โ Apply by 26 March 2026
- Packers (Relievers) (X4 Posts) โ Tiger Brands โ Roodekop โ Apply Now
- General Workers / Labourers (X6 Posts) โ Tiger Brands โ Various Locations โ Apply Now
- General Worker โ Production (Bulk Cheese Department) โ Queensburgh โ Apply by 26 March 2026
- Shop Assistant / Cashier (X7 Posts) โ Ackermans Stores โ Gauteng โ Apply Now