Job Opportunity:
Company: Pedros
Location: Bronkhorstspruit, Gauteng
Employment Type: Permanent
Industry: Restaurants / Food & Beverage
Experience Level: Entry Level
Job Overview
Pedros is opening a new store in Bronkhorstspruit and is looking for enthusiastic Waitrons to join the launch team. This role is ideal for individuals who are passionate about customer service, enjoy working in a fast-paced restaurant environment, and want to grow with a well-established and expanding brand.
Job Purpose
To provide high-quality dine-in service by ensuring customers receive friendly, efficient, and professional service throughout their dining experience.
Key Responsibilities
– Welcome and seat customers in a professional and friendly manner
– Present menus and explain daily specials or promotions
– Take accurate food and beverage orders
– Serve meals and beverages promptly and correctly
– Check customer satisfaction during service and respond to requests
– Clear and reset tables efficiently
– Process customer payments when required
– Handle customer queries and complaints professionally
– Maintain cleanliness and organisation of dining areas
– Work closely with kitchen and cashier teams to ensure smooth service
Requirements
- Previous hospitality or waitron experience (advantageous)
- Strong verbal communication and customer service skills
- Professional appearance and positive attitude
- Ability to multitask in a busy restaurant environment
- Willingness to work flexible shifts, including weekends and public holidays
Competencies and Attributes
- Excellent interpersonal and communication skills
- Strong customer focus
- Emotional intelligence and conflict-handling ability
- Service-oriented mindset
- Ability to work well under pressure
APPLICATION PROCESS
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