Job Opportunity:
Location: Amandelbult Mine Town, Limpopo
Company: Empact Group โ Integrated Facilities Management Solutions
Closing Date: 25 November 2025
About the Role
Empact Group is looking for a professional and service-driven Receptionist to join our Integrated Facilities Management team at Amandelbult Mine. This position plays a key role in maintaining smooth front-office operations, ensuring excellent guest relations, and supporting administrative functions to uphold our high service standards.
You will be the first point of contact for residents, guests, and visitors โ responsible for creating a welcoming environment, handling inquiries, managing check-ins and check-outs, and maintaining accurate Help Desk records in line with UjuESS operational procedures.
Key Responsibilities
– Manage the reception desk as the first point of contact for all visitors, residents, and clients.
– Conduct guest check-ins and check-outs efficiently and professionally.
– Handle inquiries, requests, and complaints with a focus on excellent customer service.
– Accurately log and monitor all requests through the Help Desk system.
– Maintain up-to-date records of guest interactions and transactions.
– Perform daily cash-ups and ensure accurate reconciliation of payments.
– Report supplier or operational issues using internal systems.
– Support the Camp Supervisor and team with administrative duties and general office coordination.
– Ensure compliance with company standards, policies, and procedures.
Minimum Requirements
- 1โ2 yearsโ experience in reception, customer service, or office administration.
- Matric / Grade 12 or equivalent qualification.
- Computer literacy and strong administrative skills (MS Office proficiency).
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational ability.
- Professional, well-groomed, and customer-focused demeanour.
- Self-motivated and adaptable to changing environments.
- Previous experience in a hospitality or remote-site environment (advantageous).
Key Competencies
- Customer Service Orientation
- Effective Communication
- Integrity and Accountability
- Team Collaboration
- Results-Driven Mindset
Why Join Empact Group?
At UjuESS, part of the Empact Group family, we take pride in delivering world-class service through teamwork, professionalism, and operational excellence.
Join a company that offers:
- A supportive and collaborative work culture.
- Opportunities for professional growth and development.
- A commitment to high service standards and company values.
APPLICATION PROCESS
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